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Many major game store chains like GameStop tend to have a mixed reputation when it comes to customer service. What are your positive and negative experiences at these stores? I’ll start with mine.
The only game store within 15 miles (25 kilometers) of my house is a single GameStop. Due to how many gamers live in my area, things go out of stock quickly. One example being the SNES classic. My mother and I were trying to find one and one employee at the GameStop was gracious enough to put one on hold. If he didn’t help with the preorder, I never would have gotten my SNES.
My worst was when I was buying Tales of Zestria. One of classmates started working there and she started to gossip to her coworker about how gross and a snitch I was. When I went up to the counter to buy my game, she acted all friendly like it never happened!
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"You represent the Ground type! The Ground type is all about balance. Like the very Earth you stand on, you are careful and deliberate about your actions. Your patience is a virtue, and you rarely lose your balance when navigating tricky waters. However, you remain an enigma, Ground type. Be sure to communicate your wisdom to others, and perhaps they can assist you in turn. You are somewhat isolated due to your introspective nature. You have a strong sense of self, and are rather stubborn when forced to deviate from the course you know to be correct. Again, remember others' perspectives, Ground type. There is more to the Earth than the ground we walk on, after all."
Gamestop employees are always so nice to me. When I buy Pokemon games they often try to talk to me about it and I appreciate the effort tho sometimes they can get a bit intrusive with it. Like, when they were trying to push preordering B2W2, the thing I was buying was cheaper than I thought and then they were like "wow now you have the money to preorder !" and i was like. wow. ok. u got me.
When the Breath of the Wild amiibo came out, I really, REALLY wanted to collect them all. So I started going to a nearby GameStop every day after work to see if they had the ones I still needed (which were some of the harder to get ones, Zelda and the Guardian).
Eventually the employees started to recognize me and told me that if I called ahead they'd let me know if they had them in stock so I didn't have to waste the time heading to the store all the time. A new shipment was coming in after the weekend, so I called on Monday, and after explaining what I was wondering about the lady who answered asked me "Is this the young gentleman who's been visiting every day?" They had already set aside the amiibo for me to be sure that I got them!! It made me super happy that they had done something like that for me, even if it was over something relatively minor and dumb hahah :p
I've never really had a bad experience at any gaming stores tbh, I've heard awful things in the past but never actually had anything happen to me. I guess the worst thing is just that one of the nearby stores will only give me one Pokemon code, but a different one will give me more so I always drive a little further away to get more :J
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the important thing is not how long you live it's what you accomplish with your life
Best experiences are probably the times I go to Game Stop for a midnight (now 9 PM) launch. Usually they have giveaways or activities which help pass the time.
Worst experience, one I don't consider to be too horrible, is when I saw an old game I was trying to get was available in the store which was a lie. But oh well, I ended up getting the game anyways like a month later at a different store.
I don't go to many video game retailers, but most of them are pretty nice around here. The only time I remember being super bummed out is not being able to get a single Pokemon code when they were being given out even though I went to like, 10 EBGame stores. One of the downsides of living in the city.
I just don't really go to GameStop much anymore for my gaming needs, I just find superstores and retailers easy to use. I know that when I went online to pre-order the Ultra Sun/Ultra Moon dual pack at the Best Buy near my work, getting the games there was no hassle at all. I even remember going there in March 2014 and got a discounted copy of Y for $10 because of some special promotion or something like that. That was pretty cool. So yeah, that's where most of my purchases in that regard tend to be nowadays.